Restaurant Manager

Job Description

As a Restaurant Manager at Top Notch Eats, you'll oversee the daily operations of our busy venue in Johannesburg. Your leadership skills will be essential in managing staff, ensuring customer satisfaction, and maintaining high standards of service and quality. This role requires a passion for food and hospitality, and you will play a crucial part in shaping the guest experience.

Responsibilities

• Direct daily restaurant operations to achieve efficiency and profitability.
• Recruit, train, and supervise staff to meet restaurant standards.
• Maintain high levels of customer satisfaction through quality service.
• Manage financials, including budgets, expenses, and payroll.
• Ensure compliance with health, safety, and sanitation standards.
• Manage inventory, stock, and purchasing of supplies.
• Analyze operational problems and implement corrective measures.
• Develop marketing strategies to attract new customers.
• Monitor industry trends to keep the restaurant competitive.
• Support staff in providing a seamless dining experience.

Requirements

Education

• Hospitality Management Degree preferred

Experience

• 5+ years of experience in the restaurant or hospitality industry

Technical Skills

• Financial Management
• Menu Development

Soft Skills

• Teamwork
• Adaptability

Languages

• English: Fluent

Advantageous

• Culinary background: Understanding of culinary operations and kitchen management.
• Event planning experience: Experience in organizing and executing events at venues.

Benefits

• Comprehensive health benefits including dental and vision
• 401(k) retirement plan with company matching
• Paid time off and holidays
• Professional development opportunities

Company Culture

• Inclusivity: We celebrate diversity and foster an inclusive environment.
• Sustainability: We are committed to sustainable sourcing and minimizing our environmental impact.
• Community Engagement: We believe in giving back to the community through various initiatives.