Travel Consultant

Job Description

Join our dynamic team as a Travel Consultant in Johannesburg, where you'll play a pivotal role in crafting unforgettable travel experiences for our clients. You will assist customers in planning their trips, from flights and accommodation to activities and tours, ensuring each aspect is tailored to their needs.

Responsibilities

• Handle client complaints with professionalism and resolve issues swiftly.
• Participate in team training and development workshops.
• Contribute to marketing initiatives and promote travel packages.
• Attend trade shows and networking events to foster relationships.
• Conduct market research to identify potential business opportunities.
• Maintain an organized database of client information and preferences.

Requirements

Education

• Certified Travel Consultant qualification
• Bachelor’s degree in any field is a plus

Experience

• 3+ years of experience in the travel industry

Technical Skills

• Sales Skills
• Financial Acumen

Soft Skills

• Adaptability
• Time Management

Certifications

• Certificate in Travel and Tourism Management

Languages

• English: Fluent
• Zulu: Fluent

Advantageous

• Fluency in a second language: Ability to communicate in additional languages apart from English boosts client relations.
• Travel Industry Networking Experience: Connections within the travel industry can be highly beneficial.

Benefits

• Flexible working hours
• Performance bonuses based on sales targets
• Comprehensive health insurance
• Annual company retreats and team-building events

Company Culture

• Inclusivity: We celebrate diversity and welcome team members from various backgrounds and experiences.
• Innovation: We are always looking to improve and innovate in how we serve our clients.
• Work-Life Balance: We understand the importance of balancing work commitments with personal life and facilitate this in our work culture.