Hospitality Marketing Manager

Job Description

As the Hospitality Marketing Manager, you will spearhead our marketing efforts in Durban, crafting innovative campaigns that drive brand awareness and engage our diverse clientele. Your role will involve collaboration with various teams to enhance the guest experience and promote our unique offerings in the highly competitive hospitality market.

Responsibilities

• Create engaging content for various marketing channels.
• Monitor competitor activities and report on findings.
• Develop customer loyalty programs to encourage repeat visits.
• Foster a positive brand image through effective storytelling.
• Utilize data analytics tools to track campaign success.
• Manage budgets for marketing initiatives and ensure cost-effectiveness.
• Conduct surveys to gather guest feedback and improve services.

Requirements

Education

• Bachelor's in Hospitality Management or Marketing is preferred
• Relevant Certifications in Marketing

Experience

• 5+ years in hospitality marketing roles

Technical Skills

• SEO
• Social Media Management

Soft Skills

• Team Leadership
• Creativity

Certifications

• Digital Marketing Institute Certification
• Social Media Marketing Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Knowledge of hospitality trends: Stay updated on the latest trends in the hospitality sector to inform marketing strategies.
• Fluency in an additional South African language: Ability to communicate in another South African language is a plus.

Benefits

• Salary range: R300,000 - R450,000 per annum
• Comprehensive health insurance
• Paid time off and public holidays
• Discounts on hotel stays for employees and family

Company Culture

• Innovation Driven: We encourage creative thinking and innovative solutions to enhance guest experiences.
• Diversity and Inclusion: We champion a diverse workplace where every employee feels valued and appreciated.
• Work-Life Balance: We promote a healthy work-life balance for all our employees, providing flexibility and support.