Restaurant Manager

Job Description

We are seeking an experienced Restaurant Manager to oversee the daily operations of our establishment in Cape Town. You will be responsible for ensuring a high standard of service, managing staff, and maintaining the quality of food and beverages. If you have a passion for the hospitality industry and excellent leadership skills, we want to hear from you!

Responsibilities

• Lead and motivate the restaurant team to deliver exceptional service.
• Ensure operational standards are met consistently across all shifts.
• Analyze customer feedback to identify areas for improvement.
• Manage reservations and ensure efficient table turnover.
• Conduct staff performance evaluations and provide constructive feedback.
• Collaborate with chefs to develop seasonal menus and special promotions.
• Manage payroll and staff schedules to align with business needs.
• Build relationships with suppliers and vendors for quality products.
• Foster a positive work environment that encourages team collaboration.

Requirements

Education

• Diploma in Culinary Arts or related field
• Certificate in Wine & Beverage Management is a plus

Experience

• 5+ years of progressive experience in the hospitality industry

Technical Skills

• Food Safety Management
• Cost Control

Soft Skills

• Time Management
• Conflict Resolution

Certifications

• Certified Restaurant Manager (CRM)
• First Aid Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in event planning: Ability to plan and coordinate special events and functions.
• Understanding of marketing strategies: Knowledge of promotional strategies to attract new customers.

Benefits

• Health and wellness benefits
• Performance bonuses
• Training and development programs
• Friendly work environment

Company Culture

• Innovation in Dining: We encourage creativity in our menu offerings and dining experiences.
• Sustainability Commitment: We strive to use locally sourced ingredients and practice sustainability.
• Diversity and Inclusion: We welcome diversity and foster an inclusive workplace for all.