Housekeeping Manager

Job Description

We are on the lookout for an experienced Housekeeping Manager to join our vibrant team in Cape Town. You will be responsible for overseeing the housekeeping department, ensuring that high standards of cleanliness and order are met throughout the property. The ideal candidate will possess strong leadership skills and a passion for hospitality.

Responsibilities

• Lead and motivate the housekeeping team to achieve departmental goals.
• Create cleaning schedules and assign tasks to staff members.
• Monitor and resolve guest complaints related to housekeeping.
• Ensure compliance with health and safety regulations.
• Report maintenance issues and ensure prompt resolution.

Requirements

Education

• Matric (Grade 12) or equivalent
• Diploma in Hospitality Management or related field is advantageous

Experience

• 3+ years of experience in housekeeping management within the hospitality industry

Technical Skills

• Housekeeping Management
• Inventory Management

Soft Skills

• Leadership
• Communication

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with hospitality management software: Familiarity with tools such as Opera or similar property management systems.
• Knowledge of health and safety regulations: Understanding of hygiene standards and regulations in hospitality.

Benefits

• Competitive salary package
• Health and wellness benefits
• Opportunities for personal and professional development
• Employee discounts on accommodations and services

Company Culture

• Teamwork: We promote a collaborative environment where every team member is valued.
• Guest-Centric Approach: Our primary focus is on providing exceptional service to our guests.
• Continuous Improvement: We encourage ongoing training and development to improve our service standards.