E-commerce Manager

Job Description

As our E-commerce Manager, you'll manage all aspects of our online sales channels. You will work closely with the marketing and product teams to ensure our offerings are well-promoted and accessible, helping to drive revenue and brand loyalty.

Responsibilities

• Create and maintain comprehensive reporting on sales trends.
• Lead user experience improvements on the e-commerce platform.
• Coordinate with the logistics team for efficient order fulfilment.
• Manage vendor relationships to ensure optimal pricing and service.
• Develop training materials and programs for e-commerce staff.
• Evaluate the effectiveness of ads and promotions.
• Establish KPIs for e-commerce goals and report on their progress.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is a plus

Experience

• 5+ years of experience in e-commerce or digital marketing management

Technical Skills

• Google Analytics
• SEO/SEM
• E-commerce Platforms
• Email Marketing Tools

Soft Skills

• Leadership
• Analytical thinking
• Communication

Certifications

• Certified Digital Marketing Professional
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Experience with Customer Relationship Management (CRM) systems: Familiarity with CRM platforms like Salesforce or HubSpot for better customer targeting.
• Understanding of user experience (UX) principles: Knowledge of UX best practices to enhance the online shopping experience.

Benefits

• Health and retirement benefits
• Flexible hours and remote work options
• Professional development opportunities
• Team-building activities

Company Culture

• Innovation: We thrive on creativity and innovation, always looking for new ways to enhance our services.
• Collaboration: Our company values teamwork and encourages collaboration across all departments.
• Inclusive Environment: We celebrate diversity and inclusivity, fostering a welcoming workplace for all.