E-commerce Manager

Job Description

As an E-commerce Manager, you’ll take charge of driving online sales growth. Your role includes overseeing product listings, improving customer journeys, and analyzing performance metrics to maximize our online potential.

Responsibilities

• Lead the development of online sales forecasts and annual budgets.
• Drive SEO strategies to improve organic traffic and online visibility.
• Manage online advertising budgets and ad performance monitoring.
• Utilize analytics tools to track and report on e-commerce KPIs.
• Create content strategies focused on sales conversion and user retention.
• Respond to customer inquiries and feedback promptly through online platforms.

Requirements

Education

• Bachelor's degree in a related field
• Master's degree in Marketing or Business Management is a plus

Experience

• 5+ years in e-commerce management

Technical Skills

• E-commerce Analytics Tools
• Digital Marketing Strategies

Soft Skills

• Problem-Solving
• Leadership

Certifications

• Certified Digital Marketing Professional
• eCommerce Certification from a recognized body

Languages

• English: Fluent

Advantageous

• Familiarity with UI/UX design principles: Understanding of user interface and experience design to improve online customer satisfaction.
• Knowledge in digital payment solutions: Experience with various payment gateways and compliance issues.

Benefits

• Health and wellness programs
• Generous leave policies
• Professional development opportunities
• Company-sponsored events and outings

Company Culture

• Innovation: Innovation is at the heart of what we do, and we invite our employees to think creatively.
• Work-Life Balance: We believe in maintaining a healthy balance between work and personal life.
• Employee Recognition: We recognize and reward our team's efforts and milestones.