Retail Manager

Job Description

Join our team as a Retail Manager in Cape Town, where you'll lead a vibrant team, drive sales, and enhance customer satisfaction. Ideal candidates will have a proven track record in retail management, possess strong leadership skills, and be passionate about developing staff.

Responsibilities

• Develop and maintain effective communication with corporate teams.
• Handle administrative tasks such as scheduling and payroll.
• Enhance team performance through regular feedback and evaluations.
• Participate in inventory forecasting and budgeting process.
• Create and present reports on sales performance and employee productivity.
• Engage with customers to gather insights and feedback.
• Promote a culture of diversity and inclusion within the team.

Requirements

Education

• Bachelor's degree in Commerce, Marketing, or related field
• Postgraduate qualifications in Management are preferred

Experience

• 5+ years of experience in a retail management role or equivalent

Technical Skills

• Inventory Management
• Customer Relationship Management

Soft Skills

• Adaptability
• Team Building

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience in E-commerce management: Knowledge of online sales strategies and E-commerce platforms.
• Experience in Visual Merchandising: Ability to create attractive product displays to enhance sales.

Benefits

• Comprehensive health insurance package
• Generous staff discounts
• Flexible working hours
• Social events and team-building activities

Company Culture

• Diversity and Inclusion: We celebrate diversity and are committed to building an inclusive atmosphere.
• Continuous Improvement: We emphasize personal and professional growth through regular training and development.
• Sustainability Focus: We are dedicated to sustainable practices and reducing our environmental impact.