E-commerce Manager

We are on the lookout for a dynamic E-commerce Manager to oversee our online retail strategy. You will be responsible for enhancing user experience, managing product listings, and driving conversion rates through effective marketing strategies. The ideal candidate will have a keen understanding of analytics and a passion for e-commerce.

Category: Retail and Consumer Services - E-commerce Management
Full Time

• R300,000 - R420,000 / Year
• R25000 - R35000 / Month

Closing Date: 2025-01-15
Location: Cape Town

• Strategize and implement initiatives to improve online sales.
• Enhance customer engagement through personalized marketing.
• Utilize e-commerce software to streamline operations.
• Collaborate closely with the IT department to troubleshoot issues.
• Engage in continuous learning about e-commerce technologies and tools.
• Develop partnerships with digital influencers to boost brand awareness.
• Represent the company at trade shows and e-commerce events.
• Ensure the website is user-friendly and accessible for all customers.
• Manage online reputation and respond to customer queries promptly.

• Bachelor's degree in Marketing, Business, or related field
• Master's degree or MBA preferred
• Google Analytics Expert in using Google Analytics for tracking and reporting.
• SEO/SEM Advanced knowledge of SEO and SEM strategies.
• E-commerce Platforms (Shopify, WooCommerce) Experience managing products on popular e-commerce platforms.
• Email Marketing Tools (Mailchimp, Klaviyo) Proficient in utilizing email marketing tools to drive engagement.
• Strategic Thinking An ability to devise and implement effective e-commerce strategies.
• Communication Excellent verbal and written communication skills.
• Leadership Strong ability to lead and inspire a diverse team.
• Certified E-commerce Professional
• Google Analytics Certification
• English (Fluent)
• Afrikaans (Fluent)

• Experience in implementing loyalty programs: Ability to enhance customer retention through loyalty initiatives.
• Understanding of supply chain management: Insight into how supply chains affect e-commerce success.

• Attractive salary package and annual bonuses
• Medical aid coverage
• Flexible hours and remote work options
• Support for professional development

• Growth Mindset: We foster a culture of continuous learning and personal development.
• Community Engagement: Our team believes in contributing positively to the community through various initiatives.
• Flexibility: We offer flexibility in work arrangements to promote a healthy work-life balance.

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