Hospitality Manager

Job Description

As a Hospitality Manager, you'll oversee operations and ensure exceptional guest experiences in one of Johannesburg's premier hospitality venues. Your leadership will bring together our team, driving service improvements and marketing strategies.

Responsibilities

• Lead operational planning and control measures.
• Promote a welcoming atmosphere for guests and staff.
• Assess market trends and adjust strategies accordingly.
• Develop training programs for staff development.
• Oversee inventory and supply management.
• Implement sustainability practices within operations.
• Foster relationships with local businesses and suppliers.

Requirements

Education

• Bachelor's degree in Hospitality Management or related field
• Master's degree is an advantage

Experience

• 3+ years of experience in hospitality management

Technical Skills

• Operational Management
• Marketing Skills

Soft Skills

• Leadership
• Communication

Certifications

• Certified Hospitality Supervisor (CHS)
• First Aid Certification

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience with property management software: Familiarity with tools such as Opera or Maestro.
• Bilingual in English and Afrikaans: Ability to communicate effectively with a diverse clientele.

Benefits

• Competitive salary based on experience
• Health and wellness benefits
• Employee discounts on services
• Opportunities for professional development

Company Culture

• Team Spirit: We emphasize teamwork and collaboration across all levels.
• Guest-Centric Approach: Our focus is always on enhancing guest experiences.
• Innovative Mindset: We encourage creative thinking and innovation within the team.