Retail Manager Job in Durban

Job Description

We are seeking a dynamic Retail Manager to oversee our Durban store operations. The ideal candidate will be responsible for leading a team, ensuring outstanding customer service, and driving sales growth. Your leadership will foster a motivated team dedicated to delivering exceptional shopping experiences.

Responsibilities

• Drive team performance through effective leadership and motivation.
• Ensure high standards of visual merchandising and store presentation.
• Conduct regular store audits and address issues proactively.
• Utilize data analysis for strategic decision-making.
• Implement customer feedback to improve service delivery.
• Ensure health and safety compliance in the store.
• Boost community outreach initiatives to increase brand visibility.
• Manage supplier relationships for optimal product assortment.

Requirements

Education

• Degree in Business or related field

Experience

• 5+ years of experience in a managerial role within retail

Technical Skills

• Financial Acumen
• Marketing Strategy

Soft Skills

• Negotiation
• Time Management

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Fluent in Multiple Languages: Ability to communicate in more than two languages is advantageous.
• Experience in Visual Merchandising: Knowledge of creating visually appealing product displays.

Benefits

• Comprehensive health benefits including mental health support
• Retirement savings plan with employer contributions
• Continuous training and professional development opportunities
• Flexible work hours.

Company Culture

• Diversity and Inclusion: Our team is diverse and we ensure everyone feels valued and included.
• Sustainability: We are committed to sustainable practices in our operations.
• Employee Empowerment: We empower our employees to take initiative and drive positive changes.