Retail Loss Prevention Specialist

Job Description

We are seeking a dedicated and observant Retail Loss Prevention Specialist to join our team. If you're passionate about maintaining a secure shopping environment and have a keen eye for detail, this role is for you. Your main responsibility will be to prevent theft and ensure the safety and security of both our customers and employees.

Responsibilities

• Conduct regular floor patrols to deter theft and ensure safety.
• Maintain clear communication with management regarding security concerns.
• Monitor CCTV systems and respond to any suspicious activities observed.
• Assist colleagues in understanding and implementing loss prevention strategies.
• Evaluate the effectiveness of security measures and adjust as necessary.
• Report all incidents requiring attention to the Store Manager promptly.
• Work with the Store Manager to develop security protocols.
• Assist with customer service objectives while focusing on securing the premises.

Requirements

Education

• Grade 12 (Matric) or equivalent

Experience

• Previous experience in law enforcement or the security industry is advantageous.

Technical Skills

• Loss Prevention Systems
• Report Writing

Soft Skills

• Team Player
• Calm Under Pressure

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Knowledge of Security Technology: Proficiency in electronic surveillance and alarm systems will be beneficial.
• Conflict Resolution Training: Experience in de-escalation techniques or related training.

Benefits

• Attractive retirement plan with company contributions.
• Comprehensive medical aid coverage.
• Paid training programs to enhance your skills.
• A flexible work schedule.

Company Culture

• Inclusivity: Diversity and inclusion are at the core of our culture, welcoming all backgrounds.
• Safety First: We prioritize the safety and security of our employees and customers.
• Employee Wellbeing: We provide support for mental and physical wellbeing.