Medical Office Assistant

Job Description

We are seeking a diligent Medical Office Assistant to join our vibrant healthcare team in Cape Town. The successful candidate will be instrumental in ensuring smooth daily operations, managing patient records, and assisting healthcare professionals with various tasks.

Responsibilities

• Oversee patient appointment systems to minimize wait times and optimize flow.
• Update and maintain patient health records with confidentiality and accuracy.
• Collaborate with physicians and nursing staff to prepare for patient consultations.
• Respond to patient queries and manage follow-up communications.
• Assist in the implementation of new office procedures and protocols.
• Offer administrative support in preparing reports and patient data summaries.
• Ensure compliance with safety and health regulations within the office.
• Participate in ongoing training and development opportunities related to healthcare practices.

Requirements

Education

• Certificate in Medical Administration or related field
• Relevant certifications preferred

Experience

• 2-3 years of experience in healthcare administration

Technical Skills

• Knowledge of medical terminology
• Data Entry

Soft Skills

• Empathy
• Team Player

Certifications

• First Aid Certification

Languages

• English: Fluent

Advantageous

• Experience with appointment scheduling software: Hands-on experience using software like Practice Fusion or similar.
• Bilingual: Able to communicate fluently in both English and Afrikaans or Xhosa.

Benefits

• Above-average salary package
• Health and wellness programs
• Employee discounts on healthcare services
• Pension fund contributions

Company Culture

• Respect and Integrity: We maintain transparency and integrity in all our operations, prioritizing ethical standards.
• Supportive Environment: Our work environment fosters teamwork and inclusivity, where every voice matters.
• Work-Life Balance: We encourage a healthy balance between work responsibilities and personal life.