E-commerce Manager

Cape Town FULL TIME R25,000 - R33,333 / Month
(R300,000 - R400,000 / Year)

Job Description

We are seeking an E-commerce Manager who is passionate about e-commerce, with a keen eye for market trends and analytics. This role requires an individual who can drive sales, manage online inventory, and develop innovative marketing strategies. The ideal candidate will work closely with cross-functional teams to enhance customer experience and optimize our online platforms.

Responsibilities

  • Formulate promotional strategies aligned with sales targets.
  • Utilize SEO best practices to improve site visibility.
  • Manage relationships with third-party vendors and partners.
  • Foster collaboration with marketing, sales, and product development teams.
  • Evaluate and integrate new e-commerce technologies to enhance performance.
  • Inspect website performance regularly and mitigate downtime issues.
  • Collaborate on UI/UX design improvements for optimal user engagement.

Requirements

Education
  • Master's degree in Digital Marketing or related field is preferred
Experience
  • 5+ years of experience in e-commerce or online retail management
Technical Skills
  • PPC Advertising
  • Email Marketing
Soft Skills
  • Project Management
  • Customer Service Orientation
Certifications
  • PPC Certification
  • Certified E-commerce Professional
Languages
  • English: Fluent

Advantageous

  • Experience with CRM systems: Proficient in using Customer Relationship Management tools to optimize customer interactions.
  • Knowledge of data privacy regulations: Understanding of GDPR and other data privacy laws affecting e-commerce.

Benefits

  • Attractive salary with bonus potential
  • Medical, dental, and vision insurance
  • Opportunities for professional development
  • Work-life balance initiatives

Company Culture

  • Growth-Oriented: We focus on personal and professional growth, providing training to develop our team.
  • Customer-Centric: Our approach is always customer-first, ensuring a great experience at every touchpoint.
  • Sustainability: We are committed to sustainable practices, reducing our impact on the environment.
Status: Open