Catering Services Manager

Job Description

We are seeking a motivated and experienced Catering Services Manager to oversee operations at our Johannesburg location. The ideal candidate will have a strong background in catering services, excellent leadership skills, and a passion for delivering exceptional customer experiences.

Responsibilities

• Lead catering operations for high-profile events and corporate functions.
• Coordinate menu planning and food preparation with the culinary team.
• Implement best practices for service delivery and customer satisfaction.
• Manage supplier relationships and negotiate contracts.
• Assist with budgeting and financial projections for catering projects.
• Drive continuous improvement initiatives to enhance service quality.
• Be the point of contact for event managers and clients.
• Foster an inclusive team culture and promote staff development.
• Evaluate client feedback for service enhancement.
• Oversee logistics of transportation and set-up for catering events.

Requirements

Education

• Master's degree in Hospitality Management or related field
• Business Management Certification is a plus

Experience

• 3+ years of experience in event catering management

Technical Skills

• Vendor Management
• Menu Development

Soft Skills

• Negotiation
• Adaptability

Certifications

• Advance Food Safety Certification
• Project Management Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience with food cost analysis: Skilled in analyzing food costs and adjusting menus accordingly.
• Familiarity with catering software: Experience using catering management software for operations.

Benefits

• Comprehensive health and wellness programs
• Flexible work schedule options
• Employee discounts on catering services
• Recognition programs for outstanding performance

Company Culture

• Creativity: We encourage creativity and innovation in all aspects of our catering services.
• Integrity: Upholding integrity in every interaction is fundamental to our success.
• Community Engagement: We actively engage with and support our local community through various initiatives.