Hospitality Manager

Job Description

Exciting opportunity for a Hospitality Manager at our premier establishment in Durban. The selected candidate will oversee all operational aspects of our hotel, ensuring exceptional guest service and operational excellence.

Responsibilities

• Ensure exceptional service delivery across all departments in the hotel.
• Recruit, train, and appraise staff members to meet operational needs.
• Address guest feedback to drive service improvements.
• Manage inventory and procurement of hotel supplies.
• Develop and implement promotional campaigns in coordination with marketing.
• Streamline operations to maximize resource utilization.
• Build and maintain positive relationships with local stakeholders.
• Plan and execute special events and activities to enhance guest experience.

Requirements

Education

• Diploma in Hospitality Management

Experience

• 3+ years of supervisory experience in a hotel environment

Technical Skills

• Operational Management
• Marketing Strategies

Soft Skills

• Leadership
• Adaptability

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Culinary Knowledge: Experience in working with kitchens or culinary teams.
• Event Management Skills: Ability to coordinate and manage events within the hotel.

Benefits

• Comprehensive medical aid coverage
• Performance bonuses based on hotel revenue
• Training and professional development opportunities
• Flexible work schedules for management roles

Company Culture

• Supportive Environment: We prioritize a supportive work culture that encourages personal and professional development.
• Diversity and Inclusion: We celebrate diversity and promote an inclusive work environment.
• Innovation: We encourage innovative thinking to enhance guest experiences.