Retail Manager

Job Description

We are seeking a dynamic Retail Manager to oversee our store operations in Johannesburg. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for excellent customer service. In this role, you will be responsible for driving sales performance, managing staff, and ensuring a positive shopping experience for our customers.

Responsibilities

• Manage the recruitment, training, and performance management of retail staff.
• Analyze customer feedback and implement continuous improvement initiatives.
• Ensure compliance with health and safety standards within the store.
• Collaborate with marketing teams to enhance brand presence.
• Participate in budget preparation and expense management.

Requirements

Education

• Bachelor's degree in Retail Management or Business Administration

Experience

• 5+ years of experience in a managerial position within retail

Technical Skills

• Sales Strategy Development
• Visual Merchandising

Soft Skills

• Problem-solving
• Communication

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Strong Analytical Skills: Ability to analyze sales data to inform business decisions.
• Bilingual proficiency (English and Afrikaans): Ability to communicate effectively in both languages to better serve diverse customers.

Benefits

• Comprehensive health insurance coverage
• Retirement savings plan with employer contributions
• Generous employee discount program
• Continuous training and development opportunities

Company Culture

• Inclusivity: We celebrate diversity and are committed to creating an inclusive workplace.
• Work-Life Balance: We support our employees in maintaining a healthy work-life balance.
• Recognition: We recognize and reward the hard work and contributions of our employees.