Retail Manager

Job Description

We are on the lookout for an experienced Retail Manager to oversee our East London store. The successful candidate will drive sales, manage staff, and ensure an outstanding customer experience. This role requires strong leadership and a passion for retail.

Responsibilities

• Set and track performance goals for the team.
• Ensure consistent product availability and quality.
• Implement strategies to enhance store profitability.
• Conduct market analysis to identify trends and opportunities.
• Evaluate and resolve operational challenges effectively.
• Organize team-building activities to foster camaraderie.
• Ensure adherence to company policies and procedures.

Requirements

Education

• Bachelor's degree in Retail Management or related field
• MBA is preferred

Experience

• 5+ years of experience in retail management with a proven track record

Technical Skills

• Customer Relationship Management
• Visual Merchandising

Soft Skills

• Problem-solving
• Negotiation

Languages

• English: Fluent
• Xhosa: Basic

Advantageous

• Proven experience in driving team performance: Documented success in leading high-performing teams.
• Ability to manage multiple projects: Strong project management skills to handle various initiatives.