Adventure Tour Guide - Johannesburg

Job Description

Join our vibrant team as a Travel Agent in Pretoria! We are looking for an enthusiastic individual with a passion for travel and customer service. You will be responsible for planning and booking travel arrangements, creating memorable experiences for our clients. Ideal candidates should have strong communication skills and a desire to help others explore the world.

Responsibilities

• Conduct immersive and dynamic tours for diverse groups.
• Share captivating stories and historical facts about local sites.
• Manage logistics for each tour, including transportation and scheduling.
• Engage with guests to create a memorable experience.
• Respond to guest inquiries and provide recommendations for additional activities.
• Collaborate with team members to improve tour offerings.
• Maintain company equipment and materials used during tours.
• Stay updated with the latest tourism trends and destination changes.

Requirements

Education

• Matric certificate or equivalent qualification
• Degree in Tourism, History, or a related field is a plus

Experience

• 3+ years in tourism or hospitality roles

Technical Skills

• Public speaking skills
• Knowledge of South African wildlife

Soft Skills

• Problem-solving
• Interpersonal skills

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Familiarity with digital storytelling: Experience in using multimedia to enhance tour narratives.
• Experience in adventure sports: Background in activities such as hiking, climbing, or biking.

Benefits

• Comprehensive health insurance
• Paid time off for vacation and sick leave
• Access to exclusive tour packages
• Team-building retreats and activities

Company Culture

• Passion for the Outdoors: Our team shares a passion for exploring the great outdoors and sharing it with others.
• Continuous Learning: We encourage our guides to pursue training and education related to tourism.
• Diversity and Inclusion: We celebrate diversity and aim to reflect it within our team and guest experiences.