E-commerce Manager

Job Description

We are on the lookout for an experienced E-commerce Manager to spearhead our online sales strategy. Your main focus will be on driving revenue growth and enhancing the customer shopping experience in the digital marketplace.

Responsibilities

• Oversee product listings and optimize content for search engines.
• Develop and coordinate marketing initiatives to enhance customer retention.
• Build strong relationships with suppliers and partners for seamless operations.
• Conduct regular user testing and gather customer feedback for continuous improvement.
• Implement best practices for online customer service and loyalty programs.
• Utilize analytics tools to track online sales and customer engagement metrics.
• Prepare reports for stakeholders on sales trends and performance.
• Train and support staff on e-commerce tools and techniques.

Requirements

Education

• Bachelor's degree in Marketing, Business or related field
• Master's degree is an advantage

Experience

• Minimum 5 years in e-commerce or digital marketing roles

Technical Skills

• E-commerce Platforms
• SEO and SEM
• Data Analytics

Soft Skills

• Leadership
• Communication

Certifications

• Google Analytics Certification
• E-commerce Certification from a recognized body

Languages

• English: Fluent

Advantageous

• Experience with social media advertising: Hands-on experience using platforms like Facebook and Instagram for marketing.
• Knowledge of user experience (UX) design principles: Understanding of UX design to improve customer journey on the website.

Benefits

• Competitive salary and bonuses based on performance
• Comprehensive health insurance plan
• Flexible working hours and the option for remote work
• Professional development opportunities

Company Culture

• Innovation: We embrace innovation, setting the bar high for creativity and new ideas.
• Team Spirit: A collaborative environment where every team member contributes and thrives.
• Continuous Learning: Encouragement for personal and professional growth through training and workshops.