Restaurant Manager

Job Description

We are looking for a passionate Restaurant Manager to oversee daily operations at Exciting Eatery in Cape Town. This role involves managing staff, ensuring customer satisfaction, and maintaining high standards of food quality and service. If you're a natural leader committed to excellence, apply today!

Responsibilities

• Lead and motivate the team to achieve operational excellence.
• Monitor restaurant performance metrics and take corrective actions.
• Ensure the restaurant meets quality standards and customer expectations.
• Prepare staff schedules to ensure proper coverage during peak times.
• Implement promotional strategies to enhance sales and profitability.
• Conduct regular staff meetings to communicate expectations and updates.
• Oversee the maintenance and cleanliness of the restaurant.
• Coordinate with the kitchen to maintain food quality and timely service.
• Assess staffing needs and participate in the recruitment process.
• Develop marketing strategies to drive customer traffic.

Requirements

Education

• Diploma in Hospitality Management
• Bachelor's degree in a related field is preferred

Experience

• 5+ years of experience in a managerial role within the restaurant industry

Technical Skills

• Staff Management
• Marketing Skills

Soft Skills

• Problem-solving
• Organizational Skills

Certifications

• ServSafe Certification
• Customer Service Excellence Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in Event Planning: Skills in coordinating special events and promotions.
• Familiarity with Social Media Marketing: Experience in promoting restaurant services through social media channels.

Benefits

• Comprehensive health benefits and wellness programs
• Paid time off and holiday leave
• Opportunities for career advancement
• Discounts on meals and catering services

Company Culture

• Innovation: We encourage creativity and innovation in menu design and service delivery.
• Guest-Centric Focus: Our guests are at the heart of everything we do. We prioritize their needs and feedback.
• Sustainability: We are committed to sustainable practices in sourcing ingredients and managing waste.