Retail Manager

Job Description

We are seeking a skilled Retail Manager to oversee our retail operations in Johannesburg. In this role, you will be responsible for driving sales, managing team performance, and ensuring an exceptional customer experience. The ideal candidate should have a proven track record in retail management and a passion for delivering outstanding service.

Responsibilities

• Establish clear goals for the retail team and motivate them to achieve targets.
• Monitor inventory for accuracy and compliance with stock control policies.
• Implement promotional strategies to enhance product visibility.
• Engage with community and local events to boost store presence.
• Evaluate customer feedback to enhance service delivery.
• Analyze market trends to identify opportunities for growth.
• Collaborate with HR for effective hiring and staffing.
• Ensure operational efficiency through system audits and process improvements.

Requirements

Education

• Bachelor's degree in Retail Management or related field
• MBA is preferred

Experience

• 5+ years of progressive retail management experience

Technical Skills

• Visual Merchandising
• Data Analysis

Soft Skills

• Adaptability
• Interpersonal Skills

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in managing large teams: Proficiency in leading teams of 20 or more employees.
• Networking skills with local businesses: Ability to forge partnerships with local businesses and communities.

Benefits

• Attractive salary package with bonuses based on performance
• Comprehensive health insurance plan
• Employee discount programs and perks
• Professional development opportunities and training

Company Culture

• Inclusivity: We celebrate diversity and aim to create an inclusive workplace for all.
• Innovation: We encourage creativity and innovative ideas from every team member.
• Work-Life Balance: We promote a healthy work-life balance to ensure employee satisfaction.