Retail Store Manager

Job Description

We are seeking a motivated and experienced Retail Store Manager to oversee our Durban branch. You will be responsible for managing daily operations, enhancing customer experience, and leading a dedicated team. The right candidate will excel in driving sales, inventory management, and fostering a positive store environment.

Responsibilities

• Drive store sales and manage profitability effectively.
• Ensure compliance with company policies and procedures.
• Motivate and nurture a high-performing team of sales associates.
• Develop and implement policies for inventory management.
• Engage with customers to gather feedback and improve services.
• Prepare staff performance reviews and set developmental goals.
• Responsible for store opening and closing procedures.
• Maintain compliance with health and safety standards.
• Coordinate with suppliers and vendors for optimal stock.
• Evaluate operational efficiencies and propose improvements.

Requirements

Education

• Matric or equivalent qualification
• A degree in Business Management or a related field is an advantage

Experience

• 5+ years of experience in retail management with proven results

Technical Skills

• Customer Relationship Management
• Financial Acumen

Soft Skills

• Analytical Skills
• Conflict Resolution

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in a fast-paced retail environment: Demonstrated ability to thrive under pressure and multitask effectively.
• Senior-level experience in team leadership: Track record of successfully managing retail teams to achieve targets.

Benefits

• Attractive remuneration package
• Retirement savings plan
• Support for professional development and training
• Flexible working arrangements

Company Culture

• Innovative Mindset: We embrace new ideas and approaches to enhance our retail operations.
• Diversity and Inclusion: We celebrate diversity and strive for an inclusive work environment where every voice is heard.
• Respect and Integrity: We foster a culture of respect and integrity in all our dealings.