Retail Manager

Job Description

We are looking for a Retail Manager to join our team in Pretoria. In this role, you will manage day-to-day store operations, champion customer service initiatives, and contribute to sales growth. Bring your energy and experience to help us elevate our retail presence!

Responsibilities

• Lead and manage all aspects of the store's performance.
• Foster a positive culture of teamwork and motivation.
• Collaborate with the marketing team on local promotions and outreach.
• Review and maintain inventory levels and assist with ordering processes.
• Handle customer inquiries and resolve complaints effectively.
• Conduct performance reviews and set clear goals for staff.
• Ensure store cleanliness and adherence to health and safety regulations.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 3-5 years of experience in retail management

Technical Skills

• Sales Management
• Inventory Control

Soft Skills

• Leadership
• Communication
• Problem Solving

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with retail software systems: Familiarity with point of sale (POS) systems and inventory management software.
• Customer Relationship Management (CRM) expertise: Understanding of customer service principles and practices.

Benefits

• Competitive salary package
• Medical aid and retirement plan options
• Employee discounts on products
• Opportunities for professional development

Company Culture

• Team-oriented environment: We promote a culture of collaboration and teamwork among staff.
• Customer-focused: Our top priority is to exceed customer expectations.
• Recognition and rewards: We value our employees and recognize their efforts and achievements.