E-commerce Manager

Job Description

We are looking for a results-driven E-commerce Manager to enhance our digital presence and drive sales. Responsibilities include managing our e-commerce site, optimizing the online shopping experience, and collaborating with marketing teams to launch promotional campaigns.

Responsibilities

• Develop and maintain relationships with vendors and suppliers.
• Actively participate in creating content for marketing campaigns.
• Utilize analytics tools to track site performance and report findings to management.
• Identify customer pain points and work towards effective solutions.
• Stay abreast of technological advancements in e-commerce.
• Engage with customers through social media and ensure prompt responses to inquiries.
• Develop a budget for e-commerce initiatives and track overall spending.

Requirements

Education

• Bachelor's degree in Business Administration or related discipline
• MBA is an advantage

Experience

• 3-5 years of experience leading e-commerce projects

Technical Skills

• Digital Marketing Tools
• Data Analysis Software

Soft Skills

• Leadership
• Customer Service Orientation

Certifications

• HubSpot Inbound Marketing
• Adobe Experience Manager Certification

Languages

• English: Fluent

Advantageous

• Experience with Email Marketing Campaigns: Familiarity with tools like Mailchimp or Klaviyo to drive marketing efforts.
• Basic Web Development Skills: Knowledge of HTML/CSS for minor updates and adjustments on the site.

Benefits

• Comprehensive medical aid and retirement plan
• Paid time off and holidays
• Training and education reimbursements
• Team-building activities and events

Company Culture

• Inclusivity: A culture that values diversity and promotes equal opportunity.
• Continuous Improvement: We ensure there are constant opportunities for growth and skill enhancement.
• Work-life Balance: We promote a healthy balance between professional and personal lives.