E-commerce Manager

Job Description

Join us as an E-commerce Manager, where you'll oversee our online retail operations from product management to sales enhancement. Candidates should be innovative, analytical, and have experience in running successful digital marketing campaigns. Experience with social media marketing and e-commerce platforms is essential.

Responsibilities

• Analyze sales data and customer behavior to inform strategies.
• Implement enhancements to the e-commerce platform for better UX.
• Create content strategies for product promotion on various channels.
• Ensure compliance with e-commerce regulations.
• Conduct A/B testing on marketing campaigns and website features.
• Collaborate with IT teams for website maintenance and upgrades.
• Negotiate terms with external vendors for services and products.
• Assess and mitigate risks associated with online sales.
• Lead initiatives for sustainability and social responsibility within e-commerce.

Requirements

Education

• Bachelor's degree in Business Management or related field
• MBA preferred

Experience

• 5+ years in a management role in e-commerce or digital sales

Technical Skills

• SEO/SEM
• Data Analysis Tools

Soft Skills

• Communication
• Project Management

Certifications

• Certified Digital Marketing Professional
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Proficiency in CRM systems: Experience with customer relationship management tools to enhance client interactions.
• Understanding of UX/UI principles: Knowledgeable about user experience and interface design principles.

Benefits

• Comprehensive health benefits
• Pension scheme with company contribution
• Ongoing training and development programs
• Remote work options.

Company Culture

• Passion for Customer Service: We prioritize customer satisfaction and continuously seek to improve our service quality.
• Continuous Improvement: Our team is encouraged to learn and grow, driving better results in our operations.
• Community Engagement: We actively participate in community initiatives and promote social responsibility.