E-commerce Growth Manager

Job Description

We are seeking an E-commerce Growth Manager to lead our online sales and marketing initiatives in Johannesburg. The ideal candidate will possess a deep understanding of e-commerce strategies, customer engagement, and digital marketing.

Responsibilities

• Craft and lead campaigns targeted at improving online customer acquisition.
• Utilize e-commerce analytics tools to track customer behavior and sales data.
• Research and develop strategies for maximizing customer lifetime value.
• Coordinate cross-functional teams to ensure a unified approach to e-commerce efforts.
• Evaluate technological advancements and tools to enhance e-commerce efficiency.

Requirements

Education

• Bachelor's degree in Business or Digital Marketing
• Relevant certifications in digital marketing preferred.

Experience

• 5+ years of relevant experience in e-commerce or digital business

Technical Skills

• Content Management Systems
• PPC Advertising

Soft Skills

• Strategic thinking
• Customer-focused

Certifications

• Digital Marketing Certification
• E-commerce Analytics Certification

Languages

• English: Fluent

Advantageous

• Experience in customer journey mapping: Skill in building comprehensive customer journeys to enhance user experience.
• Knowledge of mobile e-commerce trends: Staying updated on mobile e-commerce innovations and consumer behavior.

Benefits

• Attractive salary package
• Health, dental, and vision insurance
• Paid time off and sick leave
• Access to training and workshops

Company Culture

• Growth Mindset: Employees are encouraged to invest in their personal and professional growth.
• Customer-Centric Approach: We place the customer at the center of everything we do.
• Fun Workplace: We believe in maintaining a fun, engaging work environment.