Healthcare Administrator

Job Description

We are on the lookout for a Healthcare Administrator to manage daily operations within our healthcare facility in Pretoria. The ideal candidate will have strong organizational skills, experience in healthcare administration, and a passion for improving patient care. This role involves overseeing administrative tasks, ensuring compliance with regulations, and facilitating communication between staff and patients.

Responsibilities

• Direct and oversee administrative operations within the healthcare facility.
• Serve as the primary contact for patient inquiries and concerns.
• Support the implementation of electronic health record systems.
• Coordinate scheduling and staffing for healthcare providers.
• Review and enhance clinic policies and procedures.
• Act as a liaison between patients and healthcare providers.
• Compile data for performance evaluations and audits.
• Develop training programs for staff on new regulations.
• Evaluate vendor contracts and negotiate terms.
• Maintain and update healthcare facility's website and communications.

Requirements

Education

• Bachelor's degree in Business Administration, preferably in Healthcare
• Master's degree in Health Administration is preferred

Experience

• 5+ years of experience in healthcare administration or management

Technical Skills

• Health Information Systems
• Project Management

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Healthcare Quality Improvement Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Knowledge of Compliance Regulations: Thorough understanding of healthcare compliance standards and regulations.
• Experience in Staff Training: Ability to train staff on policies and procedures, enhancing overall operational efficiency.

Benefits

• Comprehensive healthcare benefits including dental and vision
• Employee wellness program
• Flexible working arrangements
• Support for professional development

Company Culture

• Innovation and Improvement: We encourage innovation and seek to improve our healthcare processes continuously.
• Respect and Inclusivity: We value diversity and strive to create an inclusive environment for all staff and patients.
• Community Engagement: We actively seek to engage with the community to improve health outcomes.