Healthcare Administrator

Job Description

We are looking for a dedicated Healthcare Administrator to join our team in Cape Town. You will be responsible for ensuring the smooth administration of healthcare operations, implementing policies, and working closely with medical and administrative staff to optimize patient care experiences. Ideal candidates should have a proactive approach and excellent organizational skills.

Responsibilities

• Ensure the facility meets regulatory and accreditation standards.
• Develop and monitor performance metrics for healthcare services.
• Collaborate with IT to maintain electronic health records systems.
• Communicate effectively with patients regarding administrative procedures.
• Resolve conflicts and complaints from patients and staff.
• Assist in the planning of community health initiatives.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree in Healthcare Management is preferred

Experience

• 3-5 years of relevant experience in a healthcare setting

Technical Skills

• Financial Management
• Regulatory Compliance

Soft Skills

• Analytical Thinking
• Conflict Resolution

Certifications

• Certified Healthcare Management Executive (CHME)
• Lean Six Sigma Green Belt

Languages

• English: Fluent

Advantageous

• Familiarity with healthcare quality assurance practices: Understanding healthcare quality metrics and improvement strategies.
• Proficient in project management methodologies: Skills in managing healthcare projects from initiation to completion.

Benefits

• Comprehensive health benefits including dental and vision
• Generous leave policies
• Continuous training opportunities
• Employee assistance programs

Company Culture

• Professional Growth: We support our employees in their career advancement through various training programs.
• Inclusiveness: We strive to create a diverse workforce that mirrors the community we serve.
• Employee Wellbeing: We prioritize the wellbeing of our staff, offering various wellness initiatives.