Hospitality Manager

Join our dedicated team as a Hospitality Manager in Gqeberha, where you'll be responsible for overseeing hotel operations, ensuring guest satisfaction, and leading a team of passionate professionals in the hospitality sector. We value leadership that inspires and motivates staff to deliver exceptional service.

Category: Hospitality and Tourism - Hotel Management
Full Time

• R300,000 - R450,000 / Year
• R25000 - R37500 / Month

Closing Date: 2025-09-22
Location: Gqeberha

• Manage the front desk operations and guest relations.
• Create a welcoming atmosphere for all guests.
• Work with the senior management team on strategic planning.
• Oversee the management of hotel amenities and services.
• Conduct regular inspections of all areas of the hotel.
• Compile and present reports on occupancy and revenue.
• Engage with guests for feedback and continuously improve services.
• Plan and execute hotel events and promotions.
• Ensure guest privacy and confidentiality at all times.
• Encourage a team culture of accountability and high morale.

• Diploma in Hospitality Management or related field
• Degree in Business Administration is an advantage
• Operational Management Expertise in managing hotel operations and staff.
• Financial Acumen Strong understanding of budgeting and financial reporting.
• Communication Skills Excellent verbal and written communication abilities.
• Problem Solving Skilled in resolving guest complaints and operational issues.
• English (Fluent)
• Afrikaans (Conversational)

• Strong network in the local hospitality industry: Connections that can benefit hotel partnerships and promotions.
• Experience with online booking platforms: Knowledgeable in managing reservations through various platforms.

• Comprehensive health benefits
• Generous paid time off policy
• Discounted dining and accommodation
• Training programs for career advancement

• Dedication to Excellence: We strive for excellence in service and operational execution.
• Respect and Inclusion: We foster a respectful and inclusive environment for all team members.
• Continuous Improvement: We believe in continuous improvement and embrace feedback for growth.

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