Hospitality Manager

Job Description

We are looking for an experienced Hospitality Manager for our Bloemfontein hotel. Your role will involve managing hotel operations, leading the team, and providing top-notch service to our guests. If you are passionate about hospitality and have the skills to thrive in a fast-paced environment, we want to hear from you.

Responsibilities

• Ensure compliance with health and safety regulations.
• Utilize data analytics to improve operational performance.
• Develop training programs for new employees.
• Foster a positive work environment to enhance staff morale.
• Engage with local businesses for partnerships and promotions.
• Ensure adherence to company policies and standards.

Requirements

Education

• Bachelor's degree in Hospitality Management

Experience

• 5+ years of experience in hotel management

Technical Skills

• Event Management
• Marketing Skills

Soft Skills

• Negotiation
• Team Building

Certifications

• Certified Hospitality Supervisor
• Food Safety Certification

Languages

• English: Fluent
• Sesotho: Basic

Advantageous

• Multilingual proficiency: Ability to communicate in multiple languages is advantageous.
• Experience with guest relations management: Experience in enhancing guest experience through tailored services.

Benefits

• Comprehensive medical aid
• Retirement savings plan with employer contribution
• Flexible work arrangements
• Opportunities for career advancement

Company Culture

• Inclusive Environment: We celebrate diversity and inclusion within our workplace.
• Continuous Improvement: We are committed to improving our services and staff development.
• Collaborative Work Environment: Teamwork is essential to our success, and we encourage collaboration.