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Job Description
We're seeking an experienced Hospitality Manager to lead our Johannesburg team. In this role, you will oversee daily operations, enhance guest services, and ensure a positive experience for all visitors. The ideal candidate should have a strong background in hospitality management and exceptional leadership skills.

Category: Hospitality and Tourism - Hotel Management
Full Time
  • R300,000 - R450,000 / Year
  • R25000 - R37500 / Month

Closing Date: 2025-07-09
Location: Johannesburg
Job Responsibilities
  • Direct daily operations and ensure that service standards are consistently met.
  • Recruit, train, and mentor staff to ensure high service delivery.
  • Implement strategies to improve operational efficiency and guest satisfaction.
  • Evaluate financial outcomes and develop improvement plans.
  • Ensure compliance with health, safety, and environmental standards.
  • Engage with partners and suppliers for optimal service delivery.
  • Develop promotional campaigns to attract guests.
  • Resolve guest issues and complaints effectively.
Job Requirements
  • Degree in Hospitality Management or related field
  • Postgraduate qualification is an advantage
  • Leadership Proven ability to lead and motivate a diverse team.
  • Customer Service Exceptional skills in delivering guest satisfaction.
  • Communication Strong verbal and written communication skills.
  • Problem-solving Effective at identifying issues and implementing solutions.
  • Certified Hospitality Supervisor (CHS)
  • Certificate in Revenue Management
  • English (Fluent)
  • Afrikaans (Conversational)
Advantageous
  • Fluency in multiple languages: Additional language skills can enhance guest relations.
  • Experience with sustainability initiatives: Knowledge of eco-friendly practices in hospitality operations.
Benefits
  • Attractive remuneration with incentives tied to performance
  • Full medical coverage and retirement contributions
  • Professional development programs and workshops
  • Generous employee perks and discounts
Company Culture
  • Diversity and Inclusion: We embrace talents from diverse backgrounds and promote inclusivity in our workplace.
  • Continuous Improvement: We strive for excellence and continually seek ways to improve our processes and services.
  • Community Engagement: We actively participate in community initiatives and support local causes.
How to Apply
  • Once you have logged in and completed your profile, simply click "Apply Now" to add your application for the Hospitality Manager position and share your profile with the recruiter.
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