Retail Manager

Durban FULL TIME R20,000 - R25,000 / Month
(R240,000 - R300,000 / Year)

Job Description

Join our vibrant team as a Retail Manager in Durban! This role is perfect for someone who is enthusiastic about retail and has a proven track record in team management. You will be responsible for optimizing sales, managing inventory, and delivering exceptional customer experiences. If you thrive in a fast-paced environment and love working with people, this may be the perfect opportunity for you.

Responsibilities

  • Direct day-to-day operations of the store and manage all aspects of customer service.
  • Recruit, train, and supervise retail staff to ensure a cohesive team.
  • Establish sales objectives and monitor progress regularly.
  • Manage stock control and investigate discrepancies.
  • Ensure compliance with health and safety standards.
  • Drive store profitability through effective cost control.
  • Develop community relationships to enhance store image and sales.
  • Utilize customer feedback to improve service quality.
  • Participate in staff meetings and contribute to strategic planning.
  • Conduct competitor analysis to stay ahead in the market.

Requirements

Education
  • Bachelor's degree in Marketing or related field
  • Master's degree is a plus
Experience
  • 5 years or more in a retail management role
Technical Skills
  • Sales Forecasting
  • Training and Development
Soft Skills
  • Problem-solving
  • Customer Focus
Certifications
  • Sales Management Certification
Languages
  • English: Fluent
  • Afrikaans: Conversational

Advantageous

  • Proficiency in data analysis tools: Ability to use data analytics to enhance sales performance.
  • Experience in customer loyalty programs: Familiarity with creating and managing loyalty initiatives.

Benefits

  • Comprehensive medical aid coverage
  • Employee assistance programs
  • Generous staff discounts
  • Training and professional development opportunities

Company Culture

  • Diversity: We embrace diversity and believe it enhances our ability to serve our customers effectively.
  • Continuous Improvement: We are committed to continual improvement in all areas of our business.
  • Empowerment: We empower our employees to take initiative and contribute towards positive outcomes.
Status: Closed