E-commerce Manager

Job Description

We are seeking a skilled E-commerce Manager to oversee our online sales strategy and drive product marketing. This role requires a blend of strategic thinking and hands-on execution to increase sales and enhance customer satisfaction.

Responsibilities

• Strategize and enhance our online merchandising efforts.
• Develop a strong social media presence to promote e-commerce products.
• Identify KPIs to measure the effectiveness of e-commerce initiatives.
• Negotiate contracts with third-party vendors for e-commerce services.
• Explore new sales channels and platforms to expand reach.
• Conduct regular audits of the online storefront to ensure accuracy and relevance.
• Facilitate customer feedback sessions to improve services and offerings.
• Compile reports for upper management on e-commerce performance.

Requirements

Education

• Bachelor's degree in Business Administration or E-commerce
• MBA is preferred

Experience

• 5-7 years of experience in e-commerce management or similar roles

Technical Skills

• E-commerce Strategy
• Digital Marketing

Soft Skills

• Team Collaboration
• Time Management

Certifications

• E-commerce Business Certification
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Knowledge of Content Management Systems (CMS): Experience using CMS platforms for managing website content.
• Experience with Email Marketing Campaigns: Proven ability to design and execute successful email marketing strategies.

Benefits

• Comprehensive health insurance
• Retirement savings plan with employer match
• Annual performance reviews with bonuses
• Opportunities for professional development

Company Culture

• Customer-Centric Approach: Our focus is always on delivering value to our customers through every interaction.
• Continuous Development: We support our employees' growth with ongoing training and mentorship.
• Work-Life Balance: We promote a healthy work-life balance for all our employees.