Store Manager

Join Retail Dynamics Ltd. as a Store Manager in Durban. This role involves overseeing daily operations, driving sales, managing staff, and ensuring excellent customer satisfaction. Ideal candidates will have strong leadership skills and experience in retail management.

Category: Retail and Consumer Services - Retail Management
Full Time

• R250,000 - R350,000 / Year
• R20833 - R29167 / Month

Closing Date: 2025-03-15
Location: Durban

• Manage all operational aspects of the store.
• Engage with customers to improve service levels.
• Coordinate with marketing for strategic store promotions.
• Supervise team performance and conduct regular training.
• Monitor financial performance and manage expenses.
• Build strong community relations and drive store engagement.
• Ensure compliance with company policies about employment and safety.
• Regularly communicate with suppliers and stakeholders.
• Conduct monthly performance reviews with store staff.

• Diploma or degree in Business Management or related field
• Leadership Proven track record of leading retail teams.
• Sales Management Strong ability to drive sales and meet targets.
• Inventory Management Experience in managing stock levels and inventory control.
• Customer Service Excellence Exceptional skills in delivering excellent customer service.
• Communication Effective verbal and written communication skills.
• Problem Solving Ability to identify issues and provide solutions.
• Team Building Skilled at building and nurturing strong teams.
• Time Management Efficient in managing both personal and team time for optimum results.
• Retail Management Certification
• English (Fluent)
• Zulu (Conversational)

• Knowledge of e-commerce platforms: Experience managing retail operations on digital platforms.
• Fluency in additional languages: Being bilingual or multilingual is advantageous.

• Comprehensive health benefits and wellness programs
• Tuition reimbursement for ongoing education
• Flexible work schedule with hybrid options
• Team-building events and outings

• Innovation: We embrace new ideas and creative solutions to challenges.
• Respect and Inclusion: We foster an inclusive environment where every team member is valued.

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