E-commerce Manager

We are looking for an E-commerce Manager to lead our online sales strategy in Durban. The ideal candidate will have a deep understanding of digital marketing, online retail, and customer engagement. This role requires a strategic mindset and the ability to analyze the performance of our e-commerce platform.

Category: Retail and Consumer Services - E-commerce Management
Full Time

• R600,000 - R800,000 / Year
• R50000 - R66667 / Month

Closing Date: 2025-02-28
Location: Durban

• Create and maintain marketing budgets for e-commerce initiatives.
• Analyze sales data to identify opportunities for growth.
• Formulate and execute email marketing strategies to enhance customer loyalty.
• Work closely with the design team to create visually appealing online assets.
• Train and mentor e-commerce staff on best practices and processes.
• Engage with customers through social media platforms to build brand loyalty.
• Report regularly to senior management on e-commerce performance metrics.

• Bachelor's degree in Marketing, Business Administration, or related field
• Master's degree is a plus
• E-commerce platforms (Shopify, WooCommerce) Expert in setting up and managing Shopify and WooCommerce stores.
• Digital Marketing Advanced skills in SEO, PPC, and email marketing.
• Analytical thinking Strong analytical skills to interpret data and make informed decisions.
• Communication Excellent communication skills for team collaboration and stakeholder engagement.
• Google Analytics Certification
• Certified E-commerce Specialist
• English (Fluent)

• Familiarity with CRM systems: Experience with customer relationship management systems to enhance user engagement.
• Knowledge of mobile commerce strategies: Understanding of mobile commerce trends and best practices.

• Attractive salary package with bonus structure
• Health, dental, and vision insurance
• Work-from-home options available
• Opportunities for professional development and training

• Diversity and Inclusion: Diversity is at the heart of our culture; we welcome individuals from all walks of life.
• Work-Life Balance: We prioritize a healthy work-life balance to maintain overall well-being.
• Community Engagement: We actively engage with the local community, supporting various initiatives and projects.

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