E-Commerce Manager

Job Description

We are seeking an experienced E-Commerce Manager to lead our online sales strategies in Pretoria. The ideal candidate will possess a deep understanding of E-commerce trends and online marketing strategies. You will be responsible for improving customer experience, managing product listings, and driving traffic to our website.

Responsibilities

• Devise innovative E-commerce solutions that align with customer needs.
• Conduct competitive analysis to refine E-commerce strategies.
• Lead cross-functional projects to enhance online sales initiatives.
• Monitor customer engagement and retention strategies.
• Manage budgets and forecast financial performance of E-commerce initiatives.
• Utilize A/B testing to optimize website content and user experience.
• Engage in industry networking to stay updated on E-commerce trends.
• Support the development of a strong brand identity across digital platforms.

Requirements

Education

• Bachelor's degree in Marketing or Business Management
• MBA preferred

Experience

• 5+ years in E-commerce or digital marketing roles

Technical Skills

• SEO and SEM Techniques
• Project Management Software (Trello, Asana)

Soft Skills

• Leadership
• Creative Problem Solving

Certifications

• Digital Marketing Certification
• Certified E-commerce Professional (CEP)

Languages

• English: Fluent

Advantageous

• Understanding of customer service best practices: Ability to manage customer queries and enhance their online shopping experience.
• Familiarity with visual merchandising online: Experience in creating appealing product displays that drive sales.

Benefits

• Comprehensive health insurance plans
• 12 days annual leave plus public holidays
• Skill development and training opportunities
• Team-building events and outings

Company Culture

• Diversity and Inclusion: We celebrate diversity and are committed to creating an inclusive environment.
• Flexibility: We offer flexible working arrangements to help our employees balance work and life.
• Community Engagement: We actively engage with our local community and support various initiatives.