Customer Sales Advisor

Job Description

As a Customer Sales Advisor at Tech Innovations Inc., you will play a pivotal role in driving sales through exceptional customer engagement. Your responsibilities will include managing leads, providing product information, and ensuring a seamless sales experience.

Responsibilities

• Conduct follow-up calls to ensure client satisfaction post-sale.
• Identify upselling opportunities to enhance customer value.
• Work with cross-functional teams to ensure seamless service delivery.
• Attend networking events and trade shows to expand customer base.
• Regularly report on sales progress and customer feedback to management.
• Assist in the development of sales presentations and proposals.
• Actively pursue personal development opportunities.
• Support team members during peak periods and projects.

Requirements

Education

• Matric or equivalent
• Diploma or degree in Business or related field is preferred

Experience

• 2+ years of experience in a customer-facing role

Technical Skills

• Sales Software
• Microsoft Office Suite

Soft Skills

• Interpersonal Skills
• Adaptability

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Familiarity with social media platforms: Experience leveraging social media for business development.
• Experience in customer relationship management: Knowledge of effective strategies to maintain customer loyalty.

Benefits

• Comprehensive health plan including dental and vision coverage
• Retirement savings plan with employer contributions
• Flexible work hours with additional paid time off
• Support for continuous learning and career advancement

Company Culture

• Innovation: We embrace innovation and are always looking for creative solutions to meet client needs.
• Work-life Balance: We support flexible working arrangements to ensure a healthy work-life balance for all employees.
• Community Engagement: We actively participate in community initiatives and encourage employee involvement in local outreach programs.