E-commerce Manager

Job Description

As an E-commerce Manager, you will lead our online sales strategy, manage the e-commerce platform, and drive initiatives that boost online engagement and revenue. The ideal candidate will have a combination of marketing savvy and technical acumen.

Responsibilities

• Manage budget allocations for e-commerce activities and optimize ROI.
• Collaborate with content creators to generate engaging product descriptions and blog posts.
• Oversee inventory management on the e-commerce platform to meet customer demand.
• Conduct competitor analysis to identify areas for improvement.
• Lead the customer support team to enhance online service delivery and respond to inquiries promptly.
• Foster relationships with external vendors and service providers.
• Evaluate and implement new e-commerce technologies to improve the customer shopping experience.

Requirements

Education

• Bachelor's degree in Business or Marketing
• Master's degree in a related field is preferred

Experience

• 5+ years' experience in e-commerce management or digital marketing

Technical Skills

• SEO and SEM
• Social Media Marketing

Soft Skills

• Analytical Skills
• Team Collaboration

Certifications

• HubSpot Inbound Marketing Certification
• Digital Marketing Institute Certification

Languages

• English: Fluent

Advantageous

• Knowledge of email marketing platforms: Hands-on experience in setting up and managing email marketing campaigns.
• Experience with A/B testing methodologies: Skills in conducting A/B tests for optimizing sales funnels.

Benefits

• Medical aid contribution
• Paid leave including public holidays
• Employee discount on products and services
• Access to training and development programs

Company Culture

• Employee Recognition: We celebrate the achievements and contributions of our team members.
• Work-Life Balance: We strive to maintain a healthy work-life balance to support our employees' wellbeing.
• Continuous Learning: We offer opportunities for professional growth and skill enhancement.