IT Support Technician

Job Description

We are searching for an IT Support Technician to be a key player in our support team. Your primary role will involve resolving various technical issues, ensuring smooth operations for our clients, while also providing exceptional customer service and technical guidance as needed.

Responsibilities

• Perform regular maintenance on systems and servers.
• Assist with software installations and upgrades.
• Support remote users with IT issues as necessary.

Advantageous

• Experience with remote support tools: Familiarity with remote desktop software such as TeamViewer, AnyDesk.
• Knowledge of cloud computing services: Awareness of services like AWS or Azure for potential client solutions.

Benefits

• Competitive salary package
• Health insurance coverage
• Retirement savings plan
• Flexible work schedule

Company Culture

• Team Spirit: We encourage collaboration and a supportive atmosphere where everyone contributes and thrives.
• Commitment to Growth: We prioritise employee training and ongoing development.
• Inclusivity: Fostering a workplace culture that respects diversity and encourages all perspectives.