E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online initiatives in Cape Town. The successful candidate will oversee the development and execution of E-commerce strategies to enhance our online presence and drive sales growth. You will collaborate with various teams to ensure customer satisfaction, analyze market trends, and implement effective marketing tactics.

Responsibilities

• Conduct market research to identify new trends and opportunities.
• Oversee budgetary responsibilities for E-commerce campaigns.
• Manage relationships with vendors and service providers.
• Implement promotional strategies to boost sales during peak periods.
• Train and guide junior staff in E-commerce best practices.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or similar

Experience

• 5+ years in E-commerce or digital marketing roles

Technical Skills

• E-commerce Tools (Google Analytics, Shopify)
• Content Management Systems

Soft Skills

• Analytical Skills
• Teamwork

Certifications

• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with A/B testing tools: Ability to run A/B testing to improve conversion rates.
• Knowledge of email marketing platforms: Familiarity with platforms like Mailchimp or Klaviyo for customer outreach.

Benefits

• Comprehensive health plans including dental and vision
• Generous leave policy
• Employee discounts on company products
• Professional growth and training opportunities

Company Culture

• Inclusivity: We value diversity and promote an inclusive culture where everyone's ideas are respected.
• Growth Mindset: We support continuous learning and personal development to drive success and satisfaction.