Retail Manager

Job Description

Join us as a Retail Manager in Durban, where you will lead a team dedicated to enhancing the shopping experience. Your role will encompass staff management, sales strategies, and operational oversight to ensure our store runs efficiently and effectively.

Responsibilities

• Lead the store team to achieve operational excellence.
• Implement best practices in customer service and retail management.
• Manage sales forecasting and control shrinkage.
• Drive community engagement through outreach and partnerships.
• Ensure maintenance of store appearance and equipment.
• Conduct regular performance reviews and feedback sessions.

Requirements

Education

• Matric or equivalent qualification
• Degree in Retail Management or Business Management

Experience

• 5+ years in retail management with a proven track record

Technical Skills

• Team Building
• Financial Acumen

Soft Skills

• Strategic Thinking
• Excellent Communication

Languages

• English: Fluent

Advantageous

• Bilingual abilities: Ability to communicate in more than one language.
• Experience in e-commerce retail: Knowledge of online sales platforms and strategies.

Benefits

• Comprehensive health insurance
• Retirement savings options
• Flexible working hours
• Incentives for outstanding performance

Company Culture

• Customer-Centric Philosophy: Our focus is always on customer satisfaction and experience.
• Inclusiveness: We value diversity and inclusivity in our workplace.
• Continuous Improvement: We are dedicated to ongoing training and development for all staff.