E-commerce Manager

We are on the hunt for an experienced E-commerce Manager who will take charge of our online sales strategy and lead our marketing efforts. This role involves enhancing our e-commerce platform, maximizing sales opportunities, and improving customer engagement across digital channels.

Category: Retail and Consumer Services - E-commerce Management
Full-time

• R600,000 - R800,000 / Year
• R50000 - R66667 / Month

Closing Date: 2025-03-20
Location: Cape Town

• Create and execute the overall e-commerce strategy and vision.
• Enhance online marketing initiatives and social media presence.
• Develop strong relationships with key stakeholders including suppliers and logistics partners.
• Analyze customer feedback and implement changes to improve customer satisfaction.
• Oversee inventory management and logistics for online orders.
• Develop promotional strategies to drive sales during peak seasons.
• Work closely with customer service to resolve any purchase issues.
• Implement security measures for online transactions.
• Optimize search engine visibility through SEO best practices.
• Conduct training sessions for new team members on e-commerce technologies.

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree is an advantage
• E-commerce Platforms In-depth knowledge of platforms like Shopify, WooCommerce, or Magento.
• Digital Marketing Proficient in SEO, PPC, and email marketing campaigns.
• Leadership Ability to lead and mentor a diverse team.
• Analytical Thinking Strong analytical skills to interpret data and make informed decisions.
• Google Analytics Certified
• HubSpot Inbound Marketing Certification
• English (Fluent)

• Experience with Google Ads and Facebook Ads: Hands-on experience in managing pay-per-click campaigns to drive traffic and sales.
• Knowledge of Content Management Systems: Experience with CMS platforms like WordPress or Shopify for content updates.

• Full medical and dental insurance.
• Enhanced retirement plan with matching contributions.
• Work-from-home flexibility.
• Performance bonuses and incentives.

• Continuous Growth: We prioritize learning and development, offering numerous training opportunities.
• Respect and Integrity: Honesty and respect are core values that drive our interactions.
• Work-Life Balance: We promote a healthy work-life balance for all employees.

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