E-commerce Manager

Job Description

We are on the hunt for an experienced E-commerce Manager who will take charge of our online sales strategy and lead our marketing efforts. This role involves enhancing our e-commerce platform, maximizing sales opportunities, and improving customer engagement across digital channels.

Responsibilities

• Create and execute the overall e-commerce strategy and vision.
• Enhance online marketing initiatives and social media presence.
• Develop strong relationships with key stakeholders including suppliers and logistics partners.
• Analyze customer feedback and implement changes to improve customer satisfaction.
• Oversee inventory management and logistics for online orders.
• Develop promotional strategies to drive sales during peak seasons.
• Work closely with customer service to resolve any purchase issues.
• Implement security measures for online transactions.
• Optimize search engine visibility through SEO best practices.
• Conduct training sessions for new team members on e-commerce technologies.

Requirements

Education

• Bachelor's degree in Business Administration, Marketing, or related disciplines
• MBA is preferred

Experience

• 5+ years of robust experience in managing e-commerce operations or related fields

Technical Skills

• Project Management Tools
• Data Analytics Software

Soft Skills

• Communication
• Creative Problem Solving

Certifications

• Certified E-commerce Professional
• Certificate in Digital Marketing

Languages

• English: Fluent

Advantageous

• Experience with Google Ads and Facebook Ads: Hands-on experience in managing pay-per-click campaigns to drive traffic and sales.
• Knowledge of Content Management Systems: Experience with CMS platforms like WordPress or Shopify for content updates.

Benefits

• Full medical and dental insurance.
• Enhanced retirement plan with matching contributions.
• Work-from-home flexibility.
• Performance bonuses and incentives.

Company Culture

• Continuous Growth: We prioritize learning and development, offering numerous training opportunities.
• Respect and Integrity: Honesty and respect are core values that drive our interactions.
• Work-Life Balance: We promote a healthy work-life balance for all employees.