IT Support Technician

Bloemfontein FULL TIME R15,000 - R20,000 / Month
(R180,000 - R240,000 / Year)

Job Description

Join us as an IT Support Technician, where you will play a vital role in our IT services. Based in Bloemfontein, you will manage support tickets, troubleshoot issues, and contribute to the overall efficiency of our IT operations. Ideal candidates have a passion for technology and a knack for problem-solving.

Responsibilities

  • Evaluate and prioritize user requests for assistance.
  • Work closely with the IT team to ensure seamless operation of IT systems.
  • Assist with troubleshooting issues related to cybersecurity and data protection.
  • Participate in projects related to IT infrastructure enhancements and upgrades.
  • Develop user manuals and training materials for software applications.
  • Perform regular tests of security systems and software.

Requirements

Education
  • Degree in Computer Science or Information Technology is preferred
Experience
  • 3+ years of experience in IT support or technical assistance
Technical Skills
  • Linux OS
  • Remote Support Tools
Soft Skills
  • Teamwork
  • Adaptability
Certifications
  • ITIL Foundation
  • Microsoft Certified: Azure Administrator
Languages
  • English: Fluent
  • Zulu: Basic

Advantageous

  • Familiarity with cloud services (AWS, Azure): Experience with cloud platforms and virtualization.
  • Knowledge of scripting languages: Ability to automate tasks using scripting languages like PowerShell or Bash.

Benefits

  • Comprehensive medical insurance
  • Paid training and certifications
  • Flexible working conditions
  • Team-building and social events

Company Culture

  • Diversity and Inclusion: Our workforce reflects diversity and inclusivity in all aspects.
  • Work-Life Balance: We prioritize a healthy work-life balance for our employees.
  • Community Engagement: We actively engage with local communities through various initiatives.
Status: Closed