Restaurant Manager

Job Description

Join Local Diner as a Restaurant Manager where you will play a key role in overseeing daily operations, leading a dynamic team, and ensuring customer satisfaction. The ideal candidate will have a passion for the food and beverage industry, combined with excellent leadership skills.

Responsibilities

• Supervise restaurant operations, ensuring high standards of service.
• Recruit, train, and mentor staff for effective performance.
• Maintain inventory and oversee purchasing processes.
• Comply with local health regulations and safety standards.
• Create initiatives to improve guest experiences and drive sales.
• Address customer inquiries and resolve issues promptly.
• Collaborate with the kitchen team for menu development.
• Generate performance reports and manage budgets.

Requirements

Education

• Diploma in Culinary Arts or Hospitality Management
• Bachelor's degree in Business Management is preferred

Experience

• Minimum of 5 years in restaurant management with a focus on operations

Technical Skills

• Customer Service
• Sales Management

Soft Skills

• Team Leadership
• Interpersonal Skills

Certifications

• ServSafe Certification
• WSET Level 2 Award in Wines

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Bilingual in English and Afrikaans: Ability to communicate effectively with diverse customer base.
• Experience in implementing new restaurant concepts: Proven track record of developing innovative dining experiences.

Benefits

• Market-related salary with growth opportunities
• Generous bonuses based on performance
• Discounts for family and friends
• Comprehensive health and wellness benefits

Company Culture

• Respect and Integrity: We uphold a culture of respect and integrity, ensuring every team member is valued.
• Innovative Thinking: We encourage new ideas and innovative thinking to enhance our service and menu.
• Community Engagement: We strive to engage with and give back to our local community.