IT Support Technician

Job Description

As an IT Support Technician, you will be the first point of contact for IT-related queries in our Bloemfontein office. You will troubleshoot issues, perform installations, and maintain IT equipment in a dynamic environment.

Responsibilities

• Provide guidance on IT best practices and security measures.
• Conduct regular hardware and software maintenance.
• Participate in IT projects and rollout of new technologies.
• Stay updated on IT trends and share knowledge with the team.

Requirements

Education

• Diploma or degree in Information Technology or related field

Experience

• 2+ years of experience in IT support or a similar role

Technical Skills

• Windows OS
• Networking
• Hardware Maintenance
• Help Desk Software

Soft Skills

• Communication
• Problem-solving

Certifications

• CompTIA A+
• MCSA: Windows Server

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience with ticketing systems: Hands-on experience with help desk software for ticket management.
• Familiarity with cloud services: Understanding of cloud platforms like AWS or Azure would be beneficial.

Benefits

• Competitive salary package
• Health and wellness benefits
• Flexible work hours
• Ongoing training and development opportunities

Company Culture

• Team-oriented environment: We cultivate a collaborative atmosphere where each team member’s input is valued.
• Innovation-driven approach: We encourage creative solutions and innovative thinking.
• Commitment to diversity: We strive to create a workforce that reflects the diversity of the communities we serve.