Healthcare Administrator

Job Description

We are seeking a Healthcare Administrator to oversee operations and enhance the efficiency of our healthcare services in Durban. The successful candidate will manage administrative tasks, coordinate health services, and ensure compliance with regulations to improve patient experiences. This role requires a proactive approach in collaborating with healthcare professionals to address patient needs.

Responsibilities

• Ensure the facility meets all regulatory compliance and accreditation standards.
• Lead quality improvement initiatives to enhance patient satisfaction rates.
• Develop staff training programs to improve service delivery.
• Utilize data analytics to monitor operational performance and patient outcomes.
• Create and implement patient feedback mechanisms to guide service improvements.
• Maintain effective relationships with external stakeholders, including health authorities.
• Assist in budget preparation and cost control measures for the facility.
• Foster a positive workplace environment that encourages teamwork and professionalism.
• Ensure adherence to health and safety standards across all departments.

Requirements

Education

• Bachelor's degree in Health Services or Administration
• Master's degree in a related field is a plus

Experience

• 4+ years in healthcare management roles

Technical Skills

• Health Information Systems
• Project Management

Soft Skills

• Problem-solving
• Team Collaboration

Certifications

• Project Management Professional (PMP)
• Certified Professional in Healthcare Quality (CPHQ)

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Familiarity with electronic health records (EHR) systems: Hands-on experience using EHR systems to manage patient information.
• Knowledge of budget management: Experience in managing budgets and controlling operational costs.

Benefits

• Full health, dental, and vision coverage
• Retirement savings plan with employer match
• Allowances for continuous professional development
• Employee assistance programs

Company Culture

• Integrity: We uphold integrity and transparency in all our processes and decisions.
• Inclusivity: Our workplace embraces diversity and inclusion at all levels.
• Innovation: We encourage innovative practices that enhance patient care and operational efficiency.