Hospitality Manager

Job Description

We are on the lookout for a skilled Procurement Specialist to join our dynamic team in Port Elizabeth. The successful candidate will manage procurement processes, negotiate supplier contracts, and ensure optimal purchasing strategies that align with our company's goals.

Responsibilities

• Ensure the hotel operates efficiently and profitably while maintaining service quality.
• Develop and implement guest service programs to enhance satisfaction.
• Manage staff schedules and work assignments effectively.
• Review financial statements and operational reports to make informed decisions.
• Foster relationships with guests to encourage repeat business.
• Stay updated with industry trends to implement best practices.
• Drive revenue by developing new services that attract guests.
• Promote teamwork and communication among departments.

Requirements

Education

• Bachelor's degree in Hospitality Management or a related field
• MBA or equivalent is preferred

Experience

• 5+ years of progressive experience in hotel management

Technical Skills

• Event Management
• Sales and Marketing

Soft Skills

• Teamwork
• Adaptability

Certifications

• Certified Hotel Administrator (CHA)
• HACCP Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Familiarity with hotel management software: Experience with systems such as Opera or Fidelio.
• Proficiency in additional languages: Knowledge of a third language is a distinct advantage.

Benefits

• Health and retirement benefits
• Performance-related bonuses
• Professional development opportunities
• Team-building events and outings

Company Culture

• Customer Focus: Our commitment to customer satisfaction drives every aspect of our business.
• Integrity: We uphold the highest standards of integrity in our interactions with guests and colleagues.
• Innovation: We encourage creative solutions and new ideas from our team members.