Restaurant Manager

Job Description

We are seeking a dedicated and experienced Restaurant Manager to lead our team in Durban. As a Restaurant Manager, you will oversee daily operations, ensure customer satisfaction, and manage staff performance. The ideal candidate will have a strong background in hospitality and a passion for delivering exceptional service.

Responsibilities

• Ensure operational compliance with all regulatory guidelines.
• Manage scheduling and workflow for staff members.
• Facilitate staff training and development initiatives.
• Engage with customers to build lasting relationships.
• Review and manage budgets to optimize profitability.
• Implement and uphold restaurant policies and procedures.
• Conduct regular performance reviews for staff.
• Stay updated on industry trends and innovations.

Requirements

Education

• Bachelor's degree in Business Administration or related field is an added advantage
• Experience in fine dining is preferred

Experience

• 5+ years of experience in restaurant management roles

Technical Skills

• Staff Management
• Customer Service

Soft Skills

• Adaptability
• Team Player

Certifications

• Hospitality Management Certificate
• Certified Manager (CM)

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in cost control and efficiency strategies: Skills in optimizing costs and improving operational efficiency.
• Familiarity with digital marketing platforms: Experience in social media and online marketing to promote the restaurant.

Benefits

• Performance-based bonuses
• Flexible scheduling options
• Comprehensive health benefits
• Training and professional development programs

Company Culture

• Continuous Improvement: We believe in learning and growing together, with ongoing training and feedback opportunities.
• Inclusivity: We celebrate diversity and aim to create a welcoming environment for all employees.
• Creativity and Innovation: We encourage innovative ideas and creative approaches to enhance our restaurant operations.