Home Appliance Repairer

Job Description

As a Home Appliance Repairer, you will be responsible for inspecting and repairing a wide range of household appliances. Your expertise will ensure that our clients receive top-notch service and their appliances function optimally.

Responsibilities

• Assess and repair malfunctioning home appliances accurately.
• Conduct thorough inspections and maintenance.
• Document all repairs made and parts used.
• Guide customers through the repair process and service options.
• Ensure tools and equipment are in good working condition.
• Assist in maintaining stock levels for repair parts.
• Collaborate closely with other repair team members.
• Maintain high standards of customer service.
• Participate in product knowledge training.
• Follow up with customers to ensure satisfaction.

Requirements

Education

• High School Diploma or equivalent
• Technical certification in appliance repair preferred

Experience

• Minimum of 2 years of experience in appliance repair and maintenance

Technical Skills

• Electrical Systems Knowledge
• Diagnostic Skills

Soft Skills

• Problem-Solving
• Team Collaboration

Certifications

• Refrigeration and Air Conditioning Certification
• Safety Compliance Certification

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Bilingual Ability: Ability to communicate in English and Afrikaans fluently.
• Customer Service Skills: Experience in customer service roles to enhance client interaction.

Benefits

• Comprehensive health insurance
• Retirement savings plan
• Paid time off and holidays
• Workplace wellness programmes

Company Culture

• Quality Service: We are committed to providing high-quality service and repairs to our customers.
• Learning and Development: We offer opportunities for personal and professional growth and learning.
• Employee Wellbeing: We prioritize the wellbeing and satisfaction of our employees.