As a Home Appliance Repairer, you will be responsible for inspecting and repairing a wide range of household appliances. Your expertise will ensure that our clients receive top-notch service and their appliances function optimally.
Responsibilities
Assess and repair malfunctioning home appliances accurately.
Conduct thorough inspections and maintenance.
Document all repairs made and parts used.
Guide customers through the repair process and service options.
Ensure tools and equipment are in good working condition.
Assist in maintaining stock levels for repair parts.
Collaborate closely with other repair team members.
Maintain high standards of customer service.
Participate in product knowledge training.
Follow up with customers to ensure satisfaction.
Requirements
Education
High School Diploma or equivalent
Technical certification in appliance repair preferred
Experience
Minimum of 2 years of experience in appliance repair and maintenance
Technical Skills
Electrical Systems Knowledge
Diagnostic Skills
Soft Skills
Problem-Solving
Team Collaboration
Certifications
Refrigeration and Air Conditioning Certification
Safety Compliance Certification
Languages
English: Fluent
Zulu: Basic
Advantageous
Bilingual Ability: Ability to communicate in English and Afrikaans fluently.
Customer Service Skills: Experience in customer service roles to enhance client interaction.
Benefits
Comprehensive health insurance
Retirement savings plan
Paid time off and holidays
Workplace wellness programmes
Company Culture
Quality Service: We are committed to providing high-quality service and repairs to our customers.
Learning and Development: We offer opportunities for personal and professional growth and learning.
Employee Wellbeing: We prioritize the wellbeing and satisfaction of our employees.